Methodology
Supply ChainSolutions for Intelligent Order Management
Optimize your supply chain from end-to-end with AI-driven technology that enhances visibility, streamlines order fulfillment, and improves inventory accuracy across all channels.
IBM Sterling Order Management System (OMS) is designed to help businesses unify inventory, automate fulfillment, and deliver a superior customer experience. From real-time inventory tracking to intelligent order routing, our platform empowers retailers, manufacturers, and distributors to operate with greater efficiency, flexibility, and profitability.
GENERAL SOLUTIONS
Automatically route, split, and prioritize orders based on business rules, cost, speed, and customer preferences.
Leverage AI and analytics to recommend the most efficient fulfillment locations, reducing delivery times and costs.
Manage orders from online, in-store, and marketplace channels with unified visibility and control.
Centralize inventory tracking across warehouses, stores, suppliers, and third-party logistics partners.
Trigger restocking based on sales trends, demand forecasting, and inventory thresholds.
Ensure products are sourced from the optimal fulfillment center for cost-effective operations.
Consolidate and manage orders from multiple channels, enabling faster and more accurate fulfillment.
Enable direct shipments from third-party suppliers to customers for faster delivery and reduced overhead.
CORE CAPABILITIES
ADDITIONAL FEATURES
Multi-Enterprise Collaboration
Connect retailers, suppliers, and logistics providers in a single platform for coordinated operations.
API-First Architecture
Integrate seamlessly with ERP, CRM, eCommerce platforms, and other supply chain tools.
Modular & Scalable Design
Add capabilities as your business grows, supporting high-volume order processing and peak-season demand.
Fraud Detection & Risk Management
Identify and prevent fraudulent transactions with AI-powered security tools.
Demand Forecasting & Planning
Use AI to predict fluctuations and optimize stock levels to prevent shortages or overstocking.
Key Metrics
WHO IS IT FOR
Supply Chain Support
Our IBM supply chain experts are here to provide end-to-end customer support, from system configuration and integration to training and continuous optimization, to ensure your order management system operates at its top performance.
The Future of Supply Chain Technology
In this technology, the next generation of supply chain management is powered by AI, automation, and real time analysis. IBM Sterling Order Management System (OMS) is designed to adapt to shifting market demands, support multi-channel fulfillment, and optimize operations for high speed, more work efficiency, and higher customer satisfaction.
