1. Application and Entire Agreement

1. These Terms and Conditions apply to the purchase of digital products or services (“Goods”) as detailed in our quotation or on our platform by you (the “Customer”) from Digital Arenas Technology FZ-LLC (“we”, “us”, or the “Supplier”), a company registered and operating in the United Arab Emirates.
2. By accepting our quotation, proceeding with payment, or accessing any part of our services, you agree to be bound by these Terms and Conditions, which constitute the entire agreement between you and Digital Arenas.
3. These Terms and Conditions, together with any written quotation, form the full contract between you and Digital Arenas and override any other terms you may seek to impose or reference, unless expressly agreed in writing.

2. Interpretation

• A “business day” refers to any day other than a Saturday, a Sunday, or official public holiday in the United Arab Emirates.
• Headings are for reference only and do not affect interpretation.
• Words in the singular include the plural and vice versa.

3. Goods

1. Product descriptions are as listed in our quotation or online sales materials and serve as a general guide only.
2. You acknowledge that no additional representations have been relied upon outside of what is provided in writing.
3. We reserve the right to amend the specifications of any digital product or service if required for compliance with legal or safety standards.

4. Pricing

1. Prices for Goods are outlined in our current quotation or as otherwise confirmed in writing.
2. We may adjust pricing due to circumstances beyond our control, such as changes in hosting costs, licensing fees, foreign exchange rates, or third-party service costs.
3. Any price changes will be communicated prior to order fulfillment.
4. All prices are inclusive of applicable UAE taxes and fees unless otherwise stated.

5. Cancellations and Modifications

1. Quotations are valid for 15 days unless otherwise specified or withdrawn earlier.
2. Product descriptions may be updated without notice.
3. Either party may cancel an order prior to written acceptance or payment confirmation.

6. Payment Terms

1. We may invoice you upon order confirmation, completion of delivery, or as otherwise agreed.
2. Payment must be made within 30 calendar days from the invoice date or according to agreed credit terms.
3. Payment must be made regardless of any delays in activation or usage unless specified otherwise.
4. Late payments will incur interest charges at 3% per annum above the prevailing Central Bank of the UAE base rate until full payment is received.
5. All payments must be made in UAE Dirhams (AED) unless mutually agreed otherwise.
6. No deductions, withholdings, or offsets are allowed unless legally required.

7. Delivery

1. Digital products and services will be delivered to the email address or account you provide at the time of purchase.
2. Delivery timelines are estimates only and not binding. We are not liable for delays caused by external factors or lack of cooperation from your side.

8. Risk and Ownership

1. Risk transfers upon delivery (i.e., access granted).
2. Ownership of digital products or licenses remains with us until full payment has been received.

9. Termination

We may terminate the agreement immediately if:

• You breach any material term of this contract.
• You become insolvent or enter into liquidation.
• Legal proceedings are initiated against you relating to insolvency or debt.

10. Limitation of Liability

1. We are not liable for:
   • Indirect or consequential losses;
   • Loss of business, profits, data, or reputation;
   • Delays or failures caused by circumstances beyond our control;
   • Any incompatibility or misuse of the Goods by you.
2. Our maximum liability is limited to the total price paid for the Goods.
3. Nothing in these Terms limits our liability for death, personal injury, or fraud arising from our negligence.

11. Communication

1. All notices must be sent in writing and addressed to the most recent contact details provided by each party.
2. Notices are considered delivered:
   • Upon receipt, if delivered by courier or email (with read receipt);
   • Within 5 business days if sent via local post;
   • Within 10 business days if sent internationally.

12. Data Protection

1. We may access or process personal data as necessary to fulfill our services.
2. In line with UAE data protection laws, Digital Arenas acts as a data processor, and the Customer is the data controller.
3. We will only process data as needed for service delivery and will not retain or use personal data for other purposes.
4. Personal data is shared only with authorized personnel or service providers on a need-to-know basis.
5. We employ technical and organizational measures to ensure secure data handling in compliance with applicable UAE laws.
6. For inquiries related to data privacy, please contact: support@digitalarenas.net

13. Force Majeure

Neither party shall be liable for delays or failures resulting from events outside their reasonable control, including but not limited to: natural disasters, cyberattacks, government actions, infrastructure failures, or civil disturbances.

14. Waiver

Failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

15. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates